Last updated: July 30, 2026
FlavorHub, operated by MZ INTERTRADE CORPORATION ("we", "us", "our"),
respects your privacy. This Privacy Policy
explains what information we collect, how we use it, and the rights you
have over it.
1. Information we collect
- Account information — name, email address, phone number, and password
(stored as a one-way hash). - Order information — items ordered, pickup or delivery address, payment
confirmation tokens (we do not store full card numbers). - Device information — IP address, browser type, operating system, and
cookie identifiers for security and analytics. - Location data — approximate location (when you allow it) so we can
show you nearby kitchens.
2. How we use your information
- To process and fulfill your orders.
- To send order receipts, delivery updates, and customer-service replies.
- To prevent fraud and abuse.
- To improve our products and personalize recommendations.
3. SMS / Text-message communications
If you opt in to receive text messages from FlavorHub:
- Program description. FlavorHub sends transactional SMS messages
related to your account and orders (for example: order confirmations,
pickup-ready notifications, delivery status, and one-time login codes).
With separate optional consent, we may also send account updates and
service notifications. No marketing or promotional SMS will be sent. - How you opt in. OTP verification messages and optional account/order
notifications each require their own separate checkbox. Both checkboxes
are unchecked by default. You can create an account without selecting
either checkbox. - Message frequency. Message frequency varies. You may receive up to
one OTP per request, up to six order updates per order, and security
alerts when relevant account changes occur. - Message and data rates. Message and data rates may apply. Contact
your wireless carrier for details about your plan. - How to opt out. Reply STOP to any message at any time to stop
receiving SMS from FlavorHub. You will receive a single confirmation
message and no further messages will be sent unless you opt back in
by replying START or UNSTOP. - Help. Reply HELP to any message, email support@goflavorhub.com,
or visit https://goflavorhub.com/ for assistance. - Carriers. Supported carriers include AT&T, T-Mobile, Verizon Wireless,
Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and Virgin Mobile.
Carriers are not liable for delayed or undelivered messages. - Privacy of mobile numbers. We do not sell, rent, or share your
mobile number or SMS opt-in status with third parties or affiliates
for their marketing or promotional purposes. - SMS consent data. All the above categories exclude text messaging
originator opt-in data and consent; this information won’t be shared
with any third parties.
4. Cookies and similar technologies
See our Cookie Policy for details about the cookies we set
and how to control them.
5. How we share information
We share information only with:
- Service providers who operate parts of our service under contract
(payment processors, cloud hosting, email and SMS delivery, analytics). - Law enforcement when required by valid legal process.
- Successors in the event of a merger, acquisition, or sale of assets,
subject to this Policy.
We do not sell your personal information. California residents may also
review our Do Not Sell or Share page.
6. Data retention
We keep account and order records for as long as your account is active,
and for a reasonable period afterwards to comply with tax, accounting, and
fraud-prevention obligations.
7. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete,
or port your personal information. Visit
Privacy Rights / Data Request to submit a request.
8. Children
FlavorHub is not directed to children under 13 and we do not knowingly
collect their information.
9. Changes to this policy
If we make material changes we will notify you by email or by posting a
prominent notice in the product before the change takes effect.
10. Contact
For privacy questions, contact support@goflavorhub.com.